Question 1

Aircon is not cooling

Accepted Answer

Aircon NOT Cooling or Reduced Cooling 
1. Check that the correct operating mode has been selected (Cool but not ventilate). 
2. Check if any doors or windows are open. 
3. Check that Eco mode is not selected.

Question 2

Bathroom ceiling leaking/Aircon unit leaking water.

Accepted Answer

Bathroom ceiling leaking water 
Air conditioning unit is located in the bathroom ceiling. Sometimes when the drain pipe gets blocked water will come from there. If this happens please contact manager ASAP

Question 3

Ceiling fan/light not working.

Accepted Answer

Please leave the wall switches on and use the remote to turn the ceiling fan/light on/off. Remember to put the remote back when you check out.

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